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Management Solutions for Small and Medium Business

The absence of plans and budgets, the lack of reports and analysis of results, communication failures and inadequate use of tools are some of the problems that small and medium-sized businesses face every day.

We facilitate the implementation of reports, controls and data analysis in simple and easy-to-understand formats.

If you do not have management experience or want to train some of your managers or management personnel, our options will be of your interest.

Administration

  • Budgets

  • Daily income report

  • Monthly financial statements

  • Linen and kitchen inventories

  • Capital expense planning

  • Setup controller

  • GM job description

  • Back of the house and storage for efficiency

Operations and front of the house

Hotel's Desk

  • Job description & check lists

  • Front policies and signed agreements (commissions, harrasment, etc)

  • Tourdesk setup
  • Logbooks and guests satisfaction program

HR management

  • Contracts

  • Written warnings and documentation of processes

  • Termination process

  • Lost and Found policy

  • Job descriptions

HR training

Job interview

 

  • Culture of service

  • Leadership

  • Team building

  • Labor law

Reservations & sales

Sales Agent

  • Setup Reservations

    • GEO origin codes​

    • Rate codes

    • Market segments

    • Guest profiles

  • Marketing Plan

  • Digital marketing

Food and Beverage

Chef and Waitress

  • Setup inventory

  • Job descriptions

  • Check list

  • Breakfast included

  • House use

  • Employee meals

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